Return Policy
Please note that we are not responsible for lost or stolen packages.
We do not except cancellations.
In the unlikely event your order arrives in damaged condition, please inform us by email within 24 hours including photographic evidence of the damage and packaging.
Items most be returned back within14 days of delivery in its original packaging.
Costumers are responsible for return shipping cost.
If a refund is desired in this scenario, a restocking fee of 20% will be applied and the cost of shipping will be recovered by the studio.
Shehu Belo Studio, is not responsible for undelivered packages based on incorrect shipping addresses given by costumers.
If you require a change of address for a product delivery, we must be notified within 24 hours of purchase in order to guarantee a redirection of the product.
Please inform us by our contact address on our page within 24 hours.
Liabilities
Once the Product is delivered in the possession of collectors, we are no longer responsible for thus items, we are not in any way obligated to refund, exchange, replace or compensate for any damages of products that have been damaged, mishandling by customers. Such as, finger prints smudging, smudging of any kind, tearing of product, holes punctured in products, braking of products etc.
Carefully read through our product description completely.
We are not obligated to compensate customers who have not read and understood the information provided in the product description before purchasing.
